The Back-Up Care Advantage Program - Example Situations

The Back-Up Care Advantage Program is the complete backup care solution for your entire workforce. The back-up care program reduces absenteeism by resolving every type of breakdown for every employee. If your employees would otherwise miss work because of a breakdown in their normal caregiving arrangements, the Back-Up Care Advantage Program offers care for loved ones of any age, at any time of the day or night, in any location.

Back-up Care Consultants are available toll-free, 24/7 to find and schedule backup care, so your employees can get to work with confidence, knowing their loved ones are in skilled hands.

Below is a sample list of situations when employees can use the Back-Up Care Advantage Program program.

“My regular caregiver is going on vacation, has to go out of town, has an unbreakable commitment, or is ill.”
Employees can contact us up to one month in advance to request backup care.

“My child is mildly ill.”
Children can be cared for and recover in the comfort of the employee’s home.

“My children are on vacation from school.”
Whether it’s Spring Break, President’s Day, or that one-week in the summer when nothing else is available, in-home and center-based backup care is available for healthy children.

“School is closed.”
Schools close for a number of reasons, including parent/teacher conferences, teacher in-service days, inclement weather or facility maintenance emergencies. Employees can opt for center-based or in-home backup care for their school-age children.

“I have to go out of town on business.”
This backup care service can work for employees whether they need care at home or in a destination city. The benefit of the National Provider Network is that care is available wherever your employees are.

“I work from home and need temporary care to continue to work.”
Employees can use the program even if they work from home and need someone to watch their children, so they can focus on work.

“I need to work times/days when my normal care arrangements are unavailable.” (Non-traditional hours - nights, weekends, etc.)
In-home providers are available 24/7 to provide back-up child care and/or back-up elder care for employees’ loved ones.

“My adult/elderly loved one is ill or is recovering from illness/injury.”
Employees’ adult family members do not have to be living in their home or even in their city/state to receive back-up care through the Back-Up Care Advantage Program.

“My loved one is on a waiting list or is between long-term caregiving arrangements.”
A new child care center or assisted-living facility/nursing home may have a waiting list. Employees can use the 
Back-Up Care Advantage Program while waiting for a spot to become available.